Most Team Stores run on standard credit card checkout, but that isn't your only option. You can let people shop with points, give them a store credit balance to spend, or share discount codes they apply at checkout. Each one fits a different goal, whether you're recognizing employees, running an onboarding program, or pushing a seasonal promotion. Stitchi configures and manages these for you, so there's nothing to build on your end.
Three Ways to Reward or Discount an Order
Points-Based Stores
A points store swaps dollars for points across the entire storefront. Everyone gets a points balance, browses products priced in points, and checks out by spending what they've earned. Behind the scenes we set the conversion rate, so a product still maps to a real cost in your reporting while shoppers only ever see points.
This works well for recognition and rewards programs, service awards, or any allowance where you'd rather not put dollar figures in front of your team. Points feel like a perk, not a paycheck.
Store Credit (Gift Certificates)
Store credit loads a dollar balance onto a user's account. They redeem a code, the funds land in their account, and they spend it at checkout like a gift card. Anything left over stays on the account for next time. If someone has a $100 balance and spends $75, the remaining $25 is still there for a future order.
Reach for store credit when you're funding onboarding kits, handing out stipends, or awarding prizes. A couple of things worth knowing: users need an account and have to be logged in to redeem, and because the balance acts as a payment method, the full order is taxed.
Coupons
A coupon is a discount code your shoppers enter at checkout. You can set it up as a percentage off, a dollar amount off, free shipping, or a buy-one-get-one deal, and apply it to the order, shipping, or a specific product. Coupons are flexible: they work for guests and logged-in users alike, can be single-use or reusable, and can carry an expiration date or none at all.
Coupons are the right tool for promotions and limited-time offers. Since a coupon is a discount rather than a payment, only the amount left after the discount gets taxed.
Points vs. Store Credit vs. Coupons at a Glance
| Points | Store Credit | Coupon |
Account required? | Yes | Yes, must be logged in | No, guests can use them |
How it's redeemed | Spent as the store's currency | Code adds funds to the account, spent at checkout | Code entered at checkout |
Does a balance carry over? | Yes, until spent | Yes, leftover funds stay on the account | No, applied per order |
Single or repeat use | Ongoing balance | One-time code, balance persists | Single-use or reusable, your call |
Can it expire? | Balance stays until used | Code has a redemption deadline; redeemed funds don't expire | Optional expiration date |
What it applies to | Anything in the store | Anything in the store | Order, shipping, or a specific product |
How tax works | Based on point value | Full order is taxed | Only the post-discount amount is taxed |
Common Use Cases
Give every new hire a $100 store credit for their welcome kit
Run a points-based reward store for service anniversaries and recognition
Share a free-shipping code during an open ordering window
Launch a product with a buy-one-get-one coupon
Send prize winners a gift certificate they can spend whenever they like
Offer a department-specific promo code tied to a campaign
Keeping Track
Every reward and redemption shows up in your reporting. The Gift Certificates and Coupons reports track issued codes, usage, and remaining balances, and the Account Balance report covers points and store credit. For the full list, see Team Store Reports Overview.
Getting Started
Tell us what you're trying to do and we'll handle the setup, whether that's during onboarding or any time after your store is live. Reach out to your account manager or Stitchi support to add points, store credit, or coupons to your Team Store.